Support is available via email and phone from ActionHRM or directly from the partner that sold you the software. Phone support is only available during local business hours in the United States and Australia. Note that phone support is provided only in English. All support issues are managed based on criticality and severity. Because ActionHRM is a SaaS solution, you can expect fast responses to your support questions. Most minor issues and requests are resolved on the same day. Given the nature of software development, however, we cannot guarantee a specific resolution time.
