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How does the system manage workflow processing?

The system provides tools to automatically escalate or manually process workflows. For example, the system can automatically escalate an workflow after a certain amount of time has elapsed. This keeps workflows from getting stuck in the middle of a process (for example, when an approver is on leave). Also, administrators can manually escalate and process workflows at any time. All workflows have detailed audit and change logs so a complete workflow history is always available for review.